Hello,
We have an issue similar to one that was discussed earlier on this forum (#14143 - 25/08/08 02:58 PM AR subledger doesn't always reconcile to control) and I am wondering if any resolution was found.
In our case, the Trial Balance for month end continues to overstate and does not match the GL control. What we have found is that certain, but not all, credit notes do not show up on the TB. They are reflected properly in the customer account and in the control account.
I am not sure this is the only contributing factor because the missing credit notes do not fully account for the increase or decrease in the discrepancy in any given month.
We have Adagio AR 8.1A and Ledger 9.0A. Any solutions to this?
Thanks
Jody