Good-morning,
We have a bit of problem with one of our orders that I am hoping someone can shed some light on.
When we open this order, and click on the details, order item (1), the [Cmp] field has a value of yes. The [Ordered] field has a value of 3, and the [Shipped] and [Backordered] fields both have values of 0. No invoice was generated, nor can we delete this line item. The rest of the line items are correct with [Cmp] values of no.
Any ideas of how this could have happened?
Thank you,