Good-morning,

We have a bit of problem with one of our orders that I am hoping someone can shed some light on.

When we open this order, and click on the details, order item (1), the [Cmp] field has a value of “yes”. The [Ordered] field has a value of “3”, and the [Shipped] and [Backordered] fields both have values of “0”. No invoice was generated, nor can we delete this line item. The rest of the line items are correct with [Cmp] values of “no”.

Any ideas of how this could have happened?

Thank you,