When Receivables module is setup to move transactions to history by billing cycle and a Statement is printed when editing a customer, the program prompts to clear the statements. If you answer yes, the count of documents for the customer, doesn't get updated as the customer record is in edit mode.

The process should not prompt to clear the transactions from the editing customer option to avoid DIC errors.

Hello Patricia,

I have duplicated this problem and it has been forwarded to R&D.

Hello Patricia,

This has been fixed in the Receivables 9.3B (2023.12.18) Service Pack just released.