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#69702 - 04/28/23 07:16 AM Clear Transaction in Receivables by Statement prin
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1186
Loc: Langley, BC
When Receivables module is setup to move transactions to history by billing cycle and a Statement is printed when editing a customer, the program prompts to clear the statements. If you answer yes, the count of documents for the customer, doesn't get updated as the customer record is in edit mode.

The process should not prompt to clear the transactions from the editing customer option to avoid DIC errors.
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Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#69710 - 05/01/23 07:45 AM Re: Clear Transaction in Receivables by Statement prin [Re: Patricia B.]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11663
Loc: Vancouver, BC Canada
Hello Patricia,

I have duplicated this problem and it has been forwarded to R&D.
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Regards,
Softrak Tech Support

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#70460 - 12/21/23 11:31 AM Re: Clear Transaction in Receivables by Statement prin [Re: Softrak Support]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11663
Loc: Vancouver, BC Canada
Hello Patricia,

This has been fixed in the Receivables 9.3B (2023.12.18) Service Pack just released.
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Regards,
Softrak Tech Support

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