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#66331 - 06/17/21 10:15 AM View Payments Changed Message
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 316
Loc: London, ON
We recently had an issue re the subject. On a check run they received the following message:

"The following check payments were changed to avoid overpayment and/or to respect recent changes in document status and payment control variables."

Haven't run into this before and was curious if this is related to when you run Integrity in Payables you sometimes get the message:

"Computed balance doesn't match document balance" (or something like that).

Thanks in advance for any input.

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#66332 - 06/17/21 10:55 AM Re: View Payments Changed Message [Re: JWH]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11315
Loc: Vancouver, BC Canada
Hi Scott,

That message would appear if something changed in the invoice status or payment amount after a pre-check register was generated but before the checks were printed (or EFT created). For example, you printed the pre-check register report to create the group of invoices to pay, and then put one of those invoices on Hold. Or set the Maximum Payment of an invoice to something less than what is currently set to be paid. This is a new message for Payables 9.3B.

The message indicates to re-print the Pre-Check Register report to regenerate the payment list, if in fact the scenario I described above is the cause of the message you are getting. It is not appearing due to data corruption.
_________________________
Regards,
Softrak Tech Support

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#66333 - 06/17/21 10:57 AM Re: View Payments Changed Message [Re: Softrak Support]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 316
Loc: London, ON
Thanks again Support much appreciated. Will pass along to client.

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