View Payments Changed Message

Posted by: JWH

View Payments Changed Message - 06/17/21 10:15 AM

We recently had an issue re the subject. On a check run they received the following message:

"The following check payments were changed to avoid overpayment and/or to respect recent changes in document status and payment control variables."

Haven't run into this before and was curious if this is related to when you run Integrity in Payables you sometimes get the message:

"Computed balance doesn't match document balance" (or something like that).

Thanks in advance for any input.
Posted by: Softrak Support

Re: View Payments Changed Message - 06/17/21 10:55 AM

Hi Scott,

That message would appear if something changed in the invoice status or payment amount after a pre-check register was generated but before the checks were printed (or EFT created). For example, you printed the pre-check register report to create the group of invoices to pay, and then put one of those invoices on Hold. Or set the Maximum Payment of an invoice to something less than what is currently set to be paid. This is a new message for Payables 9.3B.

The message indicates to re-print the Pre-Check Register report to regenerate the payment list, if in fact the scenario I described above is the cause of the message you are getting. It is not appearing due to data corruption.
Posted by: JWH

Re: View Payments Changed Message - 06/17/21 10:57 AM

Thanks again Support much appreciated. Will pass along to client.