We are using Adagio 9.3A. I recently added a new user and they were using the ledgers fine. We have three different databases. Starting this week they can only log into the .DAT database and not the other two now. However, this has been working fine for the last month. Any ideas on what I need to do to correct?

It sounds like something has changed in your Windows file structure. Did you do any data restores recently on the other two datasets? That error usually means it doesn't recognize the password or the user id. So if it works in one and not the others, those data sets are likely now pointing to a different set of user files.

Hi April

To expand on what Dan wrote, open up the ADSPROF.DAT file in the data folder using Notepad, and make a note of these two lines:

Currency=c:\softrak\system
Task=c:\softrak\system

Then open up the ADSPROF file for the two datasets that are having the issue and make sure those two lines say the same thing.

This issue can pop up if you try to launch Adagio when the drive mapping has been temporarily lost.

Steve

That's exactly what happened-the drive mappings were lost for the user. It's all fixed now. Thanks very much