Trying to change the AP Cheque Spec.

I upgraded to 9.3B, and since then the detail line on the cheque spec rounds out to the closest dollar (does not show the pennies). I am using the "G03 Applied amount" field.

I printed off the Open Template - "!All Check Codes to Nov 2019" and it comes up with the same rounding issue.

Hi, Mikee,

This sounds like an issue corrected in the recently released AP9.3B Hotfix. Please contact your dealer about this.

We are currently working on releasing a service pack that also incorporates this same fix.

Noticed another problem with Adagio Payables and multi currency.

If you enter a credit note and change the date, the exchange rate disappears.

Hi, Mikee,

There was a Service Pack issued recently - AP9.3B(200221).

I am using the SP and my rate is not disappearing. Do you have the SP installed? If so, would you provide more detail as to the steps you are following? I've just tried a couple of things and my rate is not disappearing. If necessary, I am prompted that the rate will change and what it will change to but the rate doesn't disappear, not when entering the CN in an Invoice nor Adjustment batch.

Let me know please. If there is a problem, we want to resolve it.

Yes, I have installed the latest Service Pack 9.3B (200321)

I create the new invoice batch, enter the vendor number, tab to each field. Sometimes it changes the exchange rate to 0.00 when tabbing out of the "Document" field, other times it does it when tabbing from the "Date" field. And you can't change or override it.

I never get a prompt about the exchange rate changing.

Hi again, Mikee,

Okay, good about the SP.

Questions: How are your currency tables defined? Exact, Lower or Higher?

How many rates do each have?

What Rate Type is used when this occurs? you can see it (usually) to the right on the currencies rate on the entry screen. Do you notice what the rate and type were before they changed to zero?

Also, Mikee, this credit note is applied to a specific invoice for the vendor, yes? What was the rate on the invoice?

We have 3 codes: DOS, CAN, USD

Only 1 Table defined: DOS - Spot - Lower

2 rates setup: DOS- CAN and DOS - USD

DOS-CAN never gets used it is 1.00

DOS-USD is the only rate that gets used and it is set to USD before it changes to 0.00


The credit note is not specified to a particular invoice, that field is blank.

Hi Mikee,

Using the Adagio MultiCurrency-enabled sample data, I created a new credit note entry for a vendor that has a different currency than home. As soon as I select the document type of Credit note for the batch entry, there are 2 currency exchange rates displayed. The one on the left (below the descriptions) is the exchange rate for the credit note. It is editable and displays the rate from the currency table. The one on the right displays 0.000 and is not editable, and has a label of 'Orig. rate'. The purpose of this rate field is to display the exchange rate for the applied invoice, and if no invoice has been selected to apply to, then it would make sense that this value is 0.000. If an original invoice is selected for this credit note entry, then the exchange rate from the invoice will be displayed here.

Can you confirm which exchange rate field you are looking at that has the 0.000 value and no access? If it is the 'Orig rate' field, then the program is behaving as expected in your scenario.

If it is the rate field on the left, then either some problem has occurred with your currency rate tables not being found, or some other problem with your data that would be best investigated with your Adagio consultant.

Both the rates are 0.00