A retrieved batch from Payables was rejected because of a duplicate reference.

I want to change the check number so the error batch will post. In Company Profile, the option to allow edit of retrieved batches is ticked. I have full security rights.

I can change the check number but the OK button is grayed out so I can't save the change. How do I enable the OK button?

Steve

Hi Steve,

I think that's a bug. The only way I know around that is to temporarily turn off the "check for duplicates" option and post it.

Hi Steve,

I've run into this before, needing to change the reference or date field and reported it to Support. It is apparently not a bug, you can only edit retrieved details on payroll batches, not for batches from AR or AP.

Dan is correct with the work around, unless you want to import the details as a payment batch with the correct check numbers.

Hopefully the next update of BankRec will include the ability to export batches, which would make fixing this problem very simple.

Lauren