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#58357 - 08/15/18 11:29 AM Unable to scroll to end of AP Payment Ctrl Window
KNoel Offline
Adagio Guru

Registered: 02/01/07
Posts: 110
Loc: Ottawa ON Canada
AP 9.2B (161208)
Under AP|Payments|Payment Control we need to make changes to a vendor's invoices. Unfortunately this vendor has many invoices listed and the ones we want to edit are at the bottom of the list (sorted by document #, I believe). When we try to scroll down to the bottom, we eventually lose sight of the cursor even though there are other invoices there. My questions:
1) Is there a way to scroll to the bottom of the window when the window goes beyond the screen size?
2) if not, can this control window be sorted descending order, where the most current invoices appear first?

I know I can make the change under Vendor|Transactions as well.
I'm hoping there's a simple solution that I've missed!
Thanks in advance,
Karin

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#58361 - 08/15/18 12:30 PM Re: Unable to scroll to end of AP Payment Ctrl Window [Re: KNoel]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
The "End" key doesn't take you to the end of the list?
_________________________
Andrew Bates

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#58366 - 08/15/18 01:38 PM Re: Unable to scroll to end of AP Payment Ctrl Window [Re: KNoel]
Bruce Gardner Online   content
Adagio Wizard

Registered: 06/15/04
Posts: 3611
Loc: Toronto ON, Canada
Karin:

It sounds as if the current Vendor window is too large. This happens to me when I move between screen resolutions. On a high resolution (things are smaller), I can stretch the window to make it taller and show more information. Adagio remembers that window size which is good but when I return to a lower resolution screen (things are bigger), the window is too tall for the available screen real estate. If that's the case, you should see scroll bars on the right-hand side of the screen. You can reduce the height of the window by using the top of the window and dragging it down - you may have to do it more than once. if that doesn't work, there is a setting named "Original Sizes" on the "Windows" menu of the main Payables screen. Be aware that it resets all screens, not just the Vendor screen.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#58424 - 08/20/18 01:34 PM Re: Unable to scroll to end of AP Payment Ctrl Window [Re: Bruce Gardner]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Karin,

There was an issue like this reported for AP Payment Control. It was resolved with the AP9.3A upgrade.
_________________________
Regards,
Softrak Tech Support

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