Good morning,

We are having issues with our Purchase Orders not responding all the time when posting a receipt to posting invoice etc. This happens with everyone on our system about 13 of us. I'm not sure when this happens if we are losing information because data integrity shows up with orphan files which are deleted in a rebuild and then data flow info is lost(example 5). Receipt will not archive with data flow missing(example 5). I'm attaching some of the screen prints and data integrity checks (4 examples).

Other info:
We updated all modules in our adagio system the end of Apr 2016 and in July 2016 we upgraded most computers on our network to Windows 10.

Can anyone tell me what the problem may be??

Hi, Heather,

While it is difficult to see some of the screenshot detail, thank you for providing this information and the version of PO you are running as well.

There was a hotfix issued for 160630 to resolve an intermittent DE stopped responding issue; however, there was no loss of data.

You're correct that a receipt will not archive unless all documents in the set are completed. This may require a database repair.

I'd suggest contacting your Adagio consultant who can look at this for you. They'll probably also request to create an Adagio snapshot for review as it could provide more information as to what is occurring on your system.

They can also access and install the latest PO hotfix for you.

okay thanks sent info on to our Adagio consultant to see if we need the hotfix.