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#44305 - 01/26/15 05:03 PM AP - Error 1018 when trying to print cheque
Orianne Offline
Orianne

Registered: 06/11/12
Posts: 22
Loc: BC
Hi there,

Can anyone tell me how to correct the following error that keeps popping up sporatically while I'm printing cheques. It causes my entire work flow to come to a complete halt. It is very frustrating....
"Error 1018.......then something about the "Temporary System Check File"
Then I wait about 4 minutes and it disappears and then I can print the cheques again. Odd and frustrating.

Thanks
Orianne

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#44309 - 01/27/15 08:18 AM Re: AP - Error 1018 when trying to print cheque [Re: Orianne]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11521
Loc: Vancouver, BC Canada
Hi, Orianne,

Next time this occurs, please get a screenshot or write down the entire error message. Sometimes a message looks kind of technical but it's all important information.

For many functions, Adagio creates a temporary file in your data and then deletes it again right away. However, it sounds like your system may be having problems either deleting the temp file right away or the temp file still exists for some reason and the new one can't be created as needed. The question is why is this occurring on your system?

Is data integrity clean? Make a backup and run DIC from the File menu.

Please always provide the program name (eg AP or Payables) and both the version being used and its release date when making an inquiry. This information can be very useful to us in trying to troubleshoot a problem. You can see this information by selecting Help | About from the program main menu.

The release date is underneath the program name and version in the format (yymmdd).
_________________________
Regards,
Softrak Tech Support

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