I received a data integrity error this morning in Inventory. The error was I/C Items (2) Additional...error.

What do I need to do to fix this error?

Thank you,

Samantha

Hi Samantha,

First make a backup of your IC data, if not your entire company data. An easy place to do this is from the File menu and Backup Data.

Then from the File Menu, run a Data Integrity Check and after that, click the Rebuild button. Often errors are fixed, but not always, depending on the nature of the corruption.

Then repeat the Data Integrity Check again to ensure errors were fixed. In some cases, a second or even a third Rebuild is necessary, depending on the nature of the corruption.

If running these processes feels a little daunting, I'm sure that your Adagio consultant would be happy to assist you.

Thank you. That fixed the problem.

I've received an error this morning regarding markup factor 0.00 less than 1.00.
I tried to rebuild by got an error message saying this error had to be manually fixed. How do I fix this error?

Thanks,
Samantha

Edit the item's markup factor and make it greater than 1.

Where can I find the markup factor? It's not something that I've ever done anything with.

Edit Items | Pricing.

The item has pricing based on a mark up factor less than 1.

If you never touch item pricing, then it's likely you are having hardware problems.