We have just started using Bank Rec and have a general question. When we have a void cheque the only option that we see is to clear it. But when we go back into Payable Check Rec it will become a cleared item which will cause us problems. Is there any way to void a cheque in Bank Rec.
Thanks, Jeannette

This is not a presales question so has been transferred to the Technical Support forum. You may access it there.

Hi, Jeannette,

When you say 'void' are you referring to an NSF check that paid a vendor's invoice? Or, an NSF deposit your organization received?

If an NSF deposit, in BankRec, click on the Balances button and highlight the bank affected. Click the View button. Next, locate the deposit and View it. Highlight the NSF check and click the NSF Check button. You'll want to enter the date the check went NSF here.

If an NSF payment, within BR Reconciliation, highlight the payment, right click and select Reverse Check. Note that if this payment paid an invoice within Payables, you must also run AP and reverse the check in Check Reconciliation in order to have the invoice reset up for payment.