One of our clerks is having trouble printing PO's for a specific vendor. She does not appear to be having any problems printing PO's for other vendors. There is no error message, and nothing looks unusual on screen, but the PO's just won't print for her. The vendor is not on hold, and there is no indication of the PO's being on hold. I am able to print them on my Admin account, but I don't think there is a problem with her account as she is able to print PO's from other vendors just fine. I have already used the search function but could not find any posts addressing this problem.

We are using Purchase Orders 8.1A (091029).
Thank you.

Hi, Cam,

This does sound strange. You're saying that using the same dataset and the same specification file you are able to print an order for this vendor but that your other user cannot? What happens if they use a different specification file?

You indicated that this user is able to print POs for other vendors? Is the path to the spec being used for those vendors the same as the path to the spec being used for the vendor she cannot print for? If not, perhaps there is a rights problem.