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#19478 - 11/10/09 07:31 AM Installing Upgrade
Eva_Froese Offline
Adagio Expert

Registered: 09/22/06
Posts: 799
Loc: MB
I'm trying to install an upgrade and get an error that qrasp/QRBuild 32.exe could not be opened. Please check that your disk is not full & that you have access to the destination drive. I have full installation rights and have plenty of disk space.
_________________________
Eva Froese
ChoiceTech Accounting Solutions
eva@choicetech.ca

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#19479 - 11/10/09 07:47 AM Re: Installing Upgrade [Re: Eva_Froese]
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
Are you installing on a local PC or to your network?

If network, are you installing from a local workstation (correct) or the server (incorrect).

Is it possible that an overzealous IT person has limited rights in the qrasp folder?
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Ralph Allan
Business Computer Centre
Prince George BC Canada

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#19480 - 11/10/09 07:47 AM Re: Installing Upgrade [Re: Eva_Froese]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Eva,

Assuming they do have enough disk space, this sounds like a rights issue. They need enough Windows rights to do the install and to write to their registry. This would normally be Power User or greater.
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Regards,
Softrak Tech Support

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#19481 - 11/10/09 08:14 AM Re: Installing Upgrade [Re: Softrak Support]
Eva_Froese Offline
Adagio Expert

Registered: 09/22/06
Posts: 799
Loc: MB
Thanks for the replies. Even with full user rights to write to registry I am still getting the same error. Any other suggestions?
_________________________
Eva Froese
ChoiceTech Accounting Solutions
eva@choicetech.ca

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#19486 - 11/10/09 09:28 AM Re: Installing Upgrade [Re: Eva_Froese]
Eva_Froese Offline
Adagio Expert

Registered: 09/22/06
Posts: 799
Loc: MB
All is well. It must have been IT changing rights.
Thanks.
_________________________
Eva Froese
ChoiceTech Accounting Solutions
eva@choicetech.ca

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