We have recently started receiving crtial erros when trying access vendors, or when printing posting journals. Any Idea what might fix that?

Hi Angela,

Could you be more specific in regards to the error message you are receiving? This can help identify the course of action.

One possible reason is that a temporary data file was not properly cleared from the system. Another is an unmatched index/random data file. Another is corrupt data. And there could be other reasons. This is why the entire error message would be important.

I will get the exact error msg and post it tomorrow.

citical error:[1011]insufficient rights to create file in data directory
the next time i receive the error msg in the G/L and or in acc/rec I will post it. We have also noticed a couple of batched that were entered and posted in invoices and retreived into the G/L and posted did not show up in the G/L accounts

Thanks for posting the message. I assume that this occurs when Editing Vendors in Adagio Payables? And specifically at the moment when you choose to edit a vendor. An error 1011 could occur either because of uncleared temporary files (that need to be recreated but can't because they already exist) or the scenario where one file of a matched index/random set is missing.

Does your AP data pass an integrity check?
What version of Adagio Payables do you have (from Help / About)?
Can you replicate the error in sample data?

In the case of A/P vendors, there are 3 groups of matched files. The first is the master files APVEND'1, APVEND'2 and APVEND'R. The second is an extenstion set APVEN2'I and APVEN2'R. The third is the notes files set APVNTH'1, APVNTH'2, APVNTH'R and APVNTD'D. All of these files must exist. There are other transaction files that are viewable when editing vendors.

When it comes to identifying which data file(s) may be missing, or a temporary file not being cleared, it may be useful to get your Adagio consultant involved in the process.

We are running 8.1A and the error occurs when we are searching for a vender while doing a check run, which of course forces us to scroll through every vender to find the one we need.

also along with the error msg we are now not able to print posting journal, when it comes time to print one we get a msg telling us there is no posting journal to print.
I have done an integrity check, as well as made sure that the correct procedure was taken when listing/posting etc.
when going to the print/post cheque advise: the following error comes up
critical error[1] unknown error deleting data set

now, while trying to print a check register, we got the same error: critical error [1] etc....

I assume nobody has heard of these criditcal errors or has an idea what I need to do to fix them?
When we are searching for vendors in payables we get the error [1] and have to manualy scroll through each vendor to find the right one....

Hello Angela,

You haven't answered all the questions posted by Technical Support. Does the error exist when you do the function in the sample data? Have you cleared the temporary files?