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#10820 - 01/15/08 01:12 PM Payables
Barb9 Offline
Adagio Prodigy

Registered: 03/06/06
Posts: 273
Loc: Langley
We have installed the Bank Rec Module within the last couple of months, and are ironing out a few bugs. We ran into a problem last evening when running day end.

The payables entries for the day were retrieved to Bank Recs, as usual. In Bank Recs, an error occured because one of the Payments made that day (via Online Banking) had a duplicate "cheque" number. We use the transaction number given to us by the bank as the cheque number.

Once this was retrieved to Bank Recs, I had to go in to Profile and turn on one toggle, and disable another, in order to post the transactions from the day. No matter which toggle I tried, I could not amend the transaction, in the end I had to post it with the duplicate cheque number, which I am sure I can work around in the end. However, if there is a toggle that I could turn on in Payables, so that the entry error would be caught in A/P, before allowing posting, that would be great. I looked but could not find such a toggle.

Thank you.

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#10832 - 01/15/08 05:26 PM Re: Payables [Re: Barb9]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Barb,

There is no setting to prevent a user from entering duplicate cheque numbers in Payables.

I can enter a suggestion for R&D that having an option like this in AP be available in a future release.

It's important that cheques imported from Adagio AP to BR not be edited as the information is maintained in AP reconciliation also.

For example, if it becomes necessary to reverse a cheque, reversing it in BR only reverses the entries to the clearing account and bank. If it's an AP cheque, you need to go to AP cheque reconciliation and reverse the cheque there also in order to reset up the invoice in AP. If you've changed the number in BR, how could you be sure you were reversing the associated cheque that now has a different cheque number in it for AP?
_________________________
Regards,
Softrak Tech Support

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#10889 - 01/18/08 01:06 PM Re: Payables [Re: Softrak Support]
Barb9 Offline
Adagio Prodigy

Registered: 03/06/06
Posts: 273
Loc: Langley
I agree, it is very important that cheques inported from Adagio AP to BR not be edited, which was why I suggested that the change to disallow duplications in AP be made.

I appreciate that you will work on this for the next upgrade!

Thank you very much.

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