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#5691 - 03/09/06 09:14 AM Ledger Printing to a file
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
When I try to print to a file in Adago Ledger 80C
(050321), I get error 524 rint Job Busy.
Nothing else is printing.
The report does print, but not as a Word file, just as a raw text file.
Previewing when print to file is selected gives error 519:No print window is open.

Other modules print to file fine.


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#5692 - 03/09/06 09:59 AM Re: Ledger Printing to a file
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
Kate,

I have found that some of the time, particularly when printing large reports to a Word file, the Crystal runtime engine (that is hiding behind many of the Adagio reports) fails to delete its temporary files. This causes subsequent print-to-file jobs to fial.

Search for files beginning with a ~ (tilde) in C:\Documents and Settings\username\Local Settings\Temp and in c:\windows\temp. Delete them.

The problem seems less prevalent when printing to Excel, so you might find it better to print to an Excel file and then copy that into Word.

The problem seems to be with the Crystal runtime and so I suspect there is little Softrak can do (directly) to solve it.


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#5693 - 03/09/06 01:30 PM Re: Ledger Printing to a file
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
Thanks, Ralph

That did the trick!


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