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#65688 - 02/23/21 09:41 AM Printing of Statement Groups Ledger V9.3B
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
We are waiting on confirmation as exactly what the printing issue is but are there any known printing issues anyone has run into post Ledger V9.3B upgrade?

Thanks in advance.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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#65692 - 02/23/21 10:48 AM Re: Printing of Statement Groups Ledger V9.3B [Re: JWH]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
One of the clients in question have indicated to us since the upgrade they can only print the statement groups to the "AdagioV3PDF" printer.

Prior to the upgrade they could print to any printer or PDF program like Microsoft Print PDF. This is no longer the case we are being told.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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#65693 - 02/23/21 10:59 AM Re: Printing of Statement Groups Ledger V9.3B [Re: JWH]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi JWH,

Yes, it seems that a last minute fix to the Financial Reporter prior to the Ledger 9.3B release inadvertently broke printing statement groups to a physical printer. PDF and ExcelDirect output is unaffected. This issue was already identified in a post-release audit and has already been fixed. We are now just trying to arrange getting the fixed program to the public.
_________________________
Regards,
Softrak Tech Support

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#65694 - 02/23/21 11:19 AM Re: Printing of Statement Groups Ledger V9.3B [Re: Softrak Support]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
Thanks support.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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#65715 - 03/01/21 09:18 AM Re: Printing of Statement Groups Ledger V9.3B [Re: JWH]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hello JWH,

Happy Monday! This issue is fixed in a new Financial Reporter. Ledger 9.3B (2021.02.25) released on Friday includes it.
_________________________
Regards,
Softrak Tech Support

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#65717 - 03/01/21 10:47 AM Re: Printing of Statement Groups Ledger V9.3B [Re: Softrak Support]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
Thanks support yes saw that and has been applied to said clients. Appreciated.

One small bobble it appears in Ledger V9.3B we will post on a new thread.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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