Hi sdaniel,
When sale prices are defined in Inventory, either on the master item or on an alternate price list item, there are 2 other fields to determine the start and end dates of the sale. If the order date falls within this date range, then the Sale price will be available to select from OrderEntry, and it will be selected by default if it is the lowest price - unless the OE company profile option to always use Special prices is enabled.
We are unaware of any known problems with Sale price selection. There are a few things to check:
- Are there Sale start and end dates configured, and does your order date fall within this range?
- Is there a Price List code on the OE order? If so, then the Sale price needs to be configured on the Alternate Price List item. Has that been done?
- When the item has been selected on the order detail screen, click the Prices button. Do you see the Sale price on this list? If not, then something above has not been set up correctly.
If the Sale price is lower than the Base price, then it will be the default unit price selection for the item, unless there is a even lower available price such as for discounts or special prices.
If the order was entered with a date outside of the sale date, I don't believe unit prices are automatically recalculated during invoicing if that happens during the sale date range. This determination happens for the entry of orders.
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Regards,
Softrak Tech Support