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#33997 - 11/23/12 12:00 PM Financial Reporter is being quirky
Marc Offline
Adagio Buff

Registered: 03/18/10
Posts: 57
Loc: Alberta
I’ve been using the Financial Reporter to develop a budgeting statment and some quirky things seem to be happening:

- Every time I exit, the program encounters problems, wants to send an error report and closes.
- When I drag an account group into a blank sheet, by default, it is supposed to put the account number in column B and description in column C. Mine does neither.
- The “account data” window flashes off and on, even when I’m actively using it.

I don’t know if I’ve screwed something up, or if my computer is acting up, but it’s a bit annoying.

Does it matter if I’m signed in as myself versus the System Administrator? I’ve noticed there are certain things I can’t do when I’m signed in as me, even though I supposedly have full rights.



The overall reason I’m in here is that our board wants to have management do up next year’s budgets by February (March 31 is the year-end).

I’ve opened up next year’s budgets in Adagio, and I’m trying to see if I can figure out a way to export to Excel a statement that would have current, YTD, and total actual and budget numbers, plus columns for next year budget numbers. Ideally, I’d have management tie their budgets into these exported files, and then be able to import them and update them directly into the next-year budgets in Adagio.

Any ideas?

Marc

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#33999 - 11/23/12 12:14 PM Re: Financial Reporter is being quirky [Re: Marc]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi Marc,

There are things for the Financial Reporter stored in the Windows Registry, so if you log into the workstation as one user, it is possible to see different things as compared to logging into the workstation as a different user.

Are you using Adagio Ledger or FX? What version?

How are you opening the Adagio Ledger/FX program and do you use any parameters such as /u or /p to assign the Adagio user ID or password?

Closing the Financial Reporter will want to write any program changes to the registry, so one possible reason for an error is that the writing is failing. Could be other things as well.

When you drag an account group onto a blank sheet, you have to select the 'SmartSheet' option in order to see account numbers in column B and descriptions in column C.

What do you mean when 'actively using' the Account Data window? Just that it is open, or are you doing stuff to it? The Account Data window lists the available field codes to use for financial statements, and it is possible to edit the description. It is also possible that the file is corrupted. If so, you might need to exit the Financial Reporter and all Adagio programs, and rename the GLATREE.dat data file from your data directory, and then re-open Adagio and the Financial Reporter to recreate the file.

If you log into Adagio as a user other than SYS, it is possible that rights are affected is security groups are defined in Ledger/FX. To get full access to the Financial Reporter, ensure you use Maintenance / Maintain Financial Reporter to start the program.

You may require assistance from your Adagio consultant to address some of these issues.
_________________________
Regards,
Softrak Tech Support

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