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#20527 - 01/15/10 06:25 PM Setting default location code in O/E
Taylor Offline
Adagio Buff

Registered: 04/15/07
Posts: 59
Loc: Alberta Canada
Using O/E 8.1C (090731)
I have just created a new order entry for the sole purpose of generating picking tickets. When entering a new order: On the Header screen, the location is empty. If I try to go the the Details screen, a message "A valid location code is required" comes up. I can key in a location code; but in the past, it has always defaulted.
I think I have set up a default in Maintainence - Define Order Entry Template. Under the Order tab, for Location the Enter on New and Skip Field are left unchecked, and the Default is set to "AB". I have set up "AB" as a location code.
(I have had this problem before in a different O/E data base. It seemed to happen after we did the upgrade in early September. I didn't worry about this one because I was only going to be using it for a few more weeks.)
So my question is, how do I get the location code to default? Is this "my" problem, or an "Adagio" problem? I do not have the latest hot fix. I've been hoping that a service pack would be coming soon.
Any help would be appreciated. Thanks, Linda

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#20528 - 01/16/10 08:34 AM Re: Setting default location code in O/E [Re: Taylor]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4408
Loc: Vancouver, BC
The 'Define Order Entry Template' under Maintenance is the default for creating new "user group security".

You need to modify each security group and change the template there.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#20529 - 01/16/10 06:18 PM Re: Setting default location code in O/E [Re: Douglas Dickie]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
The location can also be set on the customer or the ship-to address, if desired.
_________________________
Regards,
Softrak Tech Support

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#20545 - 01/18/10 06:44 PM Re: Setting default location code in O/E [Re: Softrak Support]
Taylor Offline
Adagio Buff

Registered: 04/15/07
Posts: 59
Loc: Alberta Canada
Thank you Douglas. Using your idea fixed the problem.
Linda

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