Can anyone tell me why a recent installation of Adagio (GL, AR, and AP) would be missing a Softrak entry in the Windows Registry under HKey_Local_Machine/Software?

I wanted to look for the InstallBaseDirectory entry because of an ADS issue and couldn't see the Softrak entry (and sub-entries) in its normal location.

This machine is running Windows Vista.

Thanks,
~ Phil

Was the install (or workstation setup) done with the same user logged into Windows on the machine, as the user you are logged in with now?

Does the user have rights to write to the registry? Are there 'Softrak entries' in HKey_Current_User / Software?

Perhaps you need to re-run the wksetup.exe for each of the apps.