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#20425 - 01/12/10 10:07 AM Cannot open Adagio
Eva_Froese Offline
Adagio Expert

Registered: 09/22/06
Posts: 799
Loc: MB
When I try to open an Adagio module I'll see the window flashing but it will not actually open the module. This is happening on an NFR copy with a peer to peer installation. The workstation doesn't have a problem opening.
_________________________
Eva Froese
ChoiceTech Accounting Solutions
eva@choicetech.ca

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#20428 - 01/12/10 11:01 AM Re: Cannot open Adagio [Re: Eva_Froese]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Are the drive mappings the same?
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Andrew Bates

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#20433 - 01/12/10 11:22 AM Re: Cannot open Adagio [Re: Retired_Guy]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Is it a Vista or Windows 7 workstation that has the problem? If so, make sure there is no CustomRP or ModRP folder for the module you are trying to launch.

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#20457 - 01/13/10 10:16 AM Re: Cannot open Adagio [Re: Steve Schwartz]
Eva_Froese Offline
Adagio Expert

Registered: 09/22/06
Posts: 799
Loc: MB
Yes Andrew, the drive letter is the same. It is running on Windows XP.
_________________________
Eva Froese
ChoiceTech Accounting Solutions
eva@choicetech.ca

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#20493 - 01/14/10 12:56 PM Re: Cannot open Adagio [Re: Eva_Froese]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11521
Loc: Vancouver, BC Canada
Hi, Eva,

Further to our conversation, this is due to installation set up problems with drive mapping, shortcuts and missing folders.

Once you've reinstalled, if you're still having problems, please give me another call so we can get it fixed up as soon as possible.
_________________________
Regards,
Softrak Tech Support

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