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#19489 - 11/10/09 09:55 AM POA8.1A (091029) Service Pack
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
Hi there,

i tried to instal the service pack, but it stopped everytime at 5 %...and then halted..

thanks for helping out...

A.

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#19491 - 11/10/09 10:02 AM Re: POA8.1A (091029) Service Pack [Re: Andreas]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4413
Loc: Vancouver, BC
You need to be patient. At the point it appears to stop it is unpacking a very large EXE file. This can take several minutes.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#19494 - 11/10/09 10:14 AM Re: POA8.1A (091029) Service Pack [Re: Douglas Dickie]
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
ok i will try aagain and be patient...

will keep you posted

A.

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#19521 - 11/12/09 04:34 AM Re: POA8.1A (091029) Service Pack [Re: Douglas Dickie]
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
Hi again,

i waited 2 x 10 minutes...but nothing happens...same thing halts at 5 %...

Andreas

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#19523 - 11/12/09 09:07 AM Re: POA8.1A (091029) Service Pack [Re: Andreas]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Andreas,

Are you sure that the download is good? I'd download the Service Pack again. Others have not been having the same experience as you describe.
_________________________
Andrew Bates

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#19556 - 11/13/09 12:48 PM Re: POA8.1A (091029) Service Pack [Re: Retired_Guy]
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
Hi Andrew,

tks, i will download again and let you know...

A.

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#19559 - 11/13/09 01:22 PM Re: POA8.1A (091029) Service Pack [Re: Retired_Guy]
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
I downloaded again...and it gave me the disk full error...whcih is not true...

can we do a remotes session, monday or tuesday ?

have a nice weekend

Andreas

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#19560 - 11/13/09 01:35 PM Re: POA8.1A (091029) Service Pack [Re: Andreas]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Sounds like a rights issue.

Are you installing as Administrator or as a user with "Super User" privileges? When did you get the "disk full" error? During the download? After the Unpack? During the install?

I'm in Regina on Tuesday and Winnipeg on Wednesday (and I hope that readers in those areas will come out and say "hello"). Monday is a travel day. Your Adagio consultant should be able to figure out what's causing the problem for you.
_________________________
Andrew Bates

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