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#18040 - 07/28/09 04:24 PM OE Serial Numbers
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Suggestion for the next OE version. We'd like to add Serial Numbers to Orders before they are invoiced. OE does not allow it currently. OE requires that you have shipped quantities before it will allow you to add Serial Numbers. We have to keep track of hundreds of serial numbers and often have the orders picked, but not ready to Invoice for various reasons (confirmation of pricing, shipping costs etc.). The inability to add the serial numbers in advance creates great difficulties for our productivity. We have it unchecked in company profile where it says, "Qty Shipped on Orders". It's not a good option for us to change that for fear of shipped orders falling throught the cracks and never getting invoiced.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#18044 - 07/28/09 05:46 PM Re: OE Serial Numbers [Re: SusanTennier]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi Susan,

Thanks for the suggestion. Due to legacy compatibility requirements, we wouldn't be able to implement this until we can change the database layout and break compatibility. This change is planned but not imminent.

As you noted - for others reading this post - the option to 'allow quantity shipped on orders' currently allows you to save serial numbers and see/print calculated taxes and still post just the order, and not the invoice and not log items as shipped. Use in combination with 'default posting to orders' option so that by default the posted document type is an order and you don't accidentally invoice the order.
_________________________
Regards,
Softrak Tech Support

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#18045 - 07/28/09 05:54 PM Re: OE Serial Numbers [Re: Softrak Support]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Susan,

Are you worried that an order with quantities shipped would not get invoiced?

PS - Is your Purchase Order problem solved?
_________________________
Andrew Bates

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#18047 - 07/28/09 07:16 PM Re: OE Serial Numbers [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Yes, I'm worried that quantities shipped would not get invoiced. We would have to change and/or implement a new procedure to deal with it.

Currently we: 1)Create Pick List 2)Pick the Order 3)Add Shipped Quantities and Invoice the Shipped Quantities 4)Ship the Shipped Quantities. Nothing leaves our building without being Invoiced first.

If we enable Shipped Quantities at the Order stage, it opens up the ability to ship quantities without Invoicing. It could have some benefits, but I'd have to consider how to make sure the Invoicing isn't overlooked.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#18053 - 07/29/09 08:35 AM Re: OE Serial Numbers [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Susan,

As long as you prevent people from deleting orders, it's pretty easy to identify orders that have not been invoiced.

...and is the Purchase Order problem solved?
_________________________
Andrew Bates

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#18054 - 07/29/09 09:04 AM Re: OE Serial Numbers [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We delete orders often (duplications, cancellations, etc.)

POA - not sure.. I tried a little trick that Ryan told me about.. reducing the size of the window until it disappears off the screen then hit esc. It has been corrected for the moment but recurs at random. Next time it happens I'll respond on the thread if one of the suggested solutions works.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#18055 - 07/29/09 11:08 AM Re: OE Serial Numbers [Re: SusanTennier]
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
Susan,

Let me just add a compliment here: it's users like you who make the Adagio products better for everyone by "puhing the envelope."

Your questions in this forum make all of us think about how we can make Adagio work to enhance our business practices. I'm sure many people who read the topics you have started has found ideas of benefit to them in their day-to-day work.

Thank you.
_________________________
Ralph Allan
Business Computer Centre
Prince George BC Canada

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#18056 - 07/29/09 11:53 AM Re: OE Serial Numbers [Re: Ralph Allan]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Susan,

OK - you can't delete an invoice, so the trick is to find some way of making sure that an order that is shipped is immediately invoiced. How about creating a document that the shipping department has to print before an order goes out the door and making it an "invoice". If the shipping department prints this document for inclusion with the order, then Adagio will think an invoice has been printed and prevent people from deleting it.
_________________________
Andrew Bates

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#18059 - 07/29/09 02:32 PM Re: OE Serial Numbers [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Hi Ralph,

Thanks for your note. I only hope not to see my name in the "Top Poster" list! lol
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#18060 - 07/29/09 02:49 PM Re: OE Serial Numbers [Re: SusanTennier]
doswalt Offline
Adagio Specialist

Registered: 11/10/06
Posts: 319
Loc: AL
Don't worry about that! At the rate you are going, soon you will be giving answers instead of asking.

You are still 150 behind Ralph.
David

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