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#14704 - 10/08/08 04:35 PM Error 1013 occurred
Henry Offline
Adagio Scholar

Registered: 03/28/08
Posts: 86
Loc: Burnaby, BC. Canada
Since we upgraded the OE to ver 8.1B 080421, we have be receiving the following error message whenever we accessing the order history from "Display History" form.

Error 1013 occurred when attempting to open OE History Detail

PS: the permision setting is fine

Please advice

henry

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#14707 - 10/08/08 05:20 PM Re: Error 1013 occurred [Re: Henry]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Henry,

Using Windows Explorer, would you drill down to your Softrak\System folder on the server and locate the ADS32.dll and ADS.dll files?

What is the date of the ADS32.dll? Also, if you right click on the ADS32.dll, select Properties and click the Versions tab, what is the version version of ADS you're using?
_________________________
Regards,
Softrak Tech Support

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#14710 - 10/08/08 05:50 PM Re: Error 1013 occurred [Re: Softrak Support]
Henry Offline
Adagio Scholar

Registered: 03/28/08
Posts: 86
Loc: Burnaby, BC. Canada
ADS32.DLL 556KB 1/10/2008 2:06PM ver: 1.12.54.2419
ADS.DLL 552KB 1/10/2008 4:45PM 1.12.53.2419

Thanks

Henry

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#14711 - 10/08/08 05:57 PM Re: Error 1013 occurred [Re: Henry]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Henry,

Please contact your dealer to obtain a hotfix that I believe will resolve the specific problem you're reporting.
_________________________
Regards,
Softrak Tech Support

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#14712 - 10/08/08 05:59 PM Re: Error 1013 occurred [Re: Softrak Support]
Henry Offline
Adagio Scholar

Registered: 03/28/08
Posts: 86
Loc: Burnaby, BC. Canada
is there a place that I could download it from your website?

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