In Accpac, in order to record all receipts even our cancelled receipts, we would enter a $0 value line entry into an AR cash batch w/o selecting a customer. We enter the receipt# (in the check# field), selected the bank account (even though transaction is $0) and in the description we would write cancelled. We would also add a line detail for the account that should have been debited, but again the value was $0. The batch retrived into GL would show the accounts to be debited and credited with a $0 value.

We've tried the similar entry using Adagio, but it appears the transaction is not being sent to GL. I've reviewed the batch listing and the posting journal in AR. The entry was posted. However, the batch retrieved d/not have this line entry.

Why?? Are $0 transactions not sent to GL in Adagio...

Hi, Spislgal,

Lots of users didn't like seeing all those $0 entries in their GL so we stopped sending them. Your posting journals would maintain a record of these transactions in AR for you.