Hello All,

At a client site where they have Lanpak/05 installed, however when 2 users are using Ledger concurrently it is locking the data and only one person can post. In the help menu it says 1 of 5 are in use. Any ideas what can be the issue???

Thanks,

Darcy Chretien

Hi Darcy,

Certain functions (such as editing a financial statement) prevent others from posting. What were the two users doing?

Hi Andrew,

Actually both users were in Ledger trying to post different batches and the one user got that error that the global file was locked by the other user.

Regards,

Darcy Chretien

Hi Darcy,

Indeed if two users happened to post different batches simultaneously, the first one would go through and the second person has to wait until the first is done. This is the reason for locking; if we let it just happen, it would likely corrupt the data. This is the way Adagio works; to prevent users from doing things simultaneously that shouldn't be done at the same time.

If you run into other instances of locking, please don't hesitate to ask.