Neither the option to import "Tax details" or "Misc charges" had been selected in the SA profile.
I've completed the above suggestion, but unfortunately, this did not resolve the situation. Reviewing the manual on tax switch in the CO profiile, had indicated it's used only to bring across tax details on an invoice, and should be left disabled unless needed as it will slow down system inquiries after a while....That's why it was not enabled on the clients system.
Since taxes in OE are being calculated only on items sold, then I didn't believe Misc charges (if any) would affect our sales stats. Please correct me if that's not the case.
I took a copy of the client's data for this current month and with the options enabled on my system, I imported the OE data into my SA. Still seeing the same behaviour....
MTD = up to June 07
OE Net Taxes = $12,810.33
SA Net Taxes = $3,896.10
Please Advised!
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Ishana Alexander
Grant Thornton