There are basically 2 ways to create a financial report.
1) Smartsheet technology allows you to use Account ranges. For instance, it allows you to say Revenues are from 5000 to 5999, Direct Expenses from 6000 to 6999 etc.
If .Smartsheet is in cell A1, then click on the Collapse button. You should see in column A the ranges that have been defined. Make certain that 5096 fits within an existing range or adjust a range to include it. Then click on the Expand button. The statement should "expand" the range row into multiple rows and should now include 5096.
2) The other approach doesn't use Smartsheet ranges. Each row is defined to represent one or more GL Accounts. If your statement is designed this way, then you need to insert a row, paste the contents of the neighbouring row and change the Account number.
These are very general descriptions. As Michael suggested, training through a Softrak webinar ($75.00 I think) or a visit from your Adagio reseller would simplify things very quickly.