Why would they be missing?Incorrect backup and restore procedures could result in transactions being in AR but not Invoices. Or, you have purged the fully paid transactions from Receivables duing a period end - this doesn't remove them from Invoices.
Here's a method to create this list.
- In Smartfinder (F6), add the LAST YEAR Invoices, Adjustments, Credit note figures to the grid.
- Select all customers (cust # <> blanks)
- ExcelDirect the list
- Calculate the net sales in Excel
- Sort the list in descending order in Excel
- Save the top 10 customers
- Delete all but the top 10 customers
- Delete all columns but the customer number
- Save the resulting sheet as Top10.xls
- Go back to Adagio Receivables
- Create an import template (File | Import | Customers) that imports from Top10.xls, just the customer numbers, without adding new records, but allowing Overwrite, with a title row.
- Specify that the customer number is being imported
- Set the field "Report Group" to default to "Top10" on import
- Import the sheet
- Run the report for just the report group "Top10"
It's probably taken me longer to write the list of steps that it will take you to complete the process.