This problem only occurs with 1 of my customers and I think it is 1 of those selection nightmares that programmers hate. AR version 8.0B (061213)

Two invoices were issued to the same customer on the same date 02/15/07. The 1st (Inv 6019) is Net30 or due on 03/17/07 (obviously this is not due yet). The 2nd (Inv 6088) is Due 1st of month 03/01/07 (overdue on this date 03/08/07). I believe the order of the invoices may cause this problem.

If I run the Overdue report with days overdue = 0, then the report is correct and this customer prints as overdue. If I run the report with days overdue = 1 then this one and only 1 customer is left off the report. It doesn't make any difference whether it is a detail report or summary report. "Statement" selection appears to work correctly when I specify overdue = 1. I was trying to generate a statement worksheet available for processing statements.

Hello Kay,

Would you be willing to e-mail me a ZIP of the data with a note about which customer has the problem?

abates (at) softrak.com

File is on the way.

Thanks

Hello Kay,

I think this is working for me. What version of AR? What report and which options - could you send me screen shots?

Also, have you checked out this tech note on how Aging works?

Hi Kay,

Yes - I think there is an issue if you use the "Number of days" to filter this report. Thanks for the documentation. I'll see whether we can get this addressed in the next release.