Andrew and Steve,

The antivirus software was an issue months ago, and our Adagio consultant set it so it never scans Adagio. That solved the immediate problem, but perhaps created another by not allowing Adagio files to be scanned???

Andrew, I must have confused you. We didn't move from Windows 2000 to XP before the problem. We made the move after experiencing the problem. Nobody has been able to asses why it was only the computers running 2000 that were so badly affected by the storm. It was even suggested by our technician that perhaps it was just "timing"....who knows?

As far as the reports running slowly now, after the change....I'm referring to printing batch listings and the posting journals in all modules.

Thanks again for all your help! The "personal touch" certainly makes owning and using Softrak more appealing than other software!

Karen

Hi Karen,

My comment about the move to XP was because there are often new printer drivers installed in that move (or perhaps the Win2K ones were damaged in the storm). As regards thevirus scanning, I don't think there is any way that a virus could "attach" itself to an Adagio data file. However, every week or so, I do a complete (including files in ZIPs) virus scan of my hard disk just to be sure.

Since posting journals and batch listings make up the majority of the reports, maybe there's something in the printer or network itself? Printing the company profile in each application is the simplest of the Crystal reports. 99% of the time is spent in getting Crystal loaded and the various interfaces out to the printer. Does the company profile report print slowly too?

Actually Karen's system scans all files during scheduled scans, but excludes Adagio related files on both server and workstations from realtime scanning.

New printer setup for XP used a PCL driver, which threw off spacing for checks. We changed default printer to one using the original driver - HP LJ 2100.

All of Adagio is slower now, including printing. The network technician warned that this might happen after changing to XP. Anyone else have this experience?