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#72603 - 08/21/26 03:56 PM Inactive Vendors
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1204
Loc: Langley, BC
When you double click on the grid tittle row to show only active vendors, the inactive vendors disappear but if you order the vendor grid by Vendor Name, the option of hiding inactive vendors disappear and all the vendors are shown.

Could you standardize the option to hide inactive vendors for all types of sort orders in the Vendor grids?
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#72604 - 08/24/26 07:21 AM Re: Inactive Vendors [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11738
Loc: Vancouver, BC Canada
Hello Patricia,

No. You will need to use a Grid Search.
_________________________
Regards,
Softrak Tech Support

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#72605 - 08/24/26 08:47 AM Re: Inactive Vendors [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1204
Loc: Langley, BC
I mean for a future improvement.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#72606 - 08/24/26 08:54 AM Re: Inactive Vendors [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11738
Loc: Vancouver, BC Canada
Hello Patricia,

No, this will not be added as a future improvement. Use the Grid Search.
_________________________
Regards,
Softrak Tech Support

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#72607 - 08/24/26 02:13 PM Re: Inactive Vendors [Re: Softrak Support]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1204
Loc: Thunder Bay, ON, Canada
Patricia asks a valid question and this is the curt, almost insulting, reply she gets? Perhaps an explanation could be given as to why this can't be considered for a future upgrade?
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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#72608 - 08/24/26 02:42 PM Re: Inactive Vendors [Re: Dan_Desautels]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11738
Loc: Vancouver, BC Canada
Hello Dan,

This feature will not be considered for a future release because a list can easily be produced using existing features:
Grid Search or Filters.


Edited by Softrak Support (08/24/26 02:44 PM)
Edit Reason: clarification

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#72609 - 08/24/26 03:55 PM Re: Inactive Vendors [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4568
Loc: Wynnewood, PA
The answer is not related to Patricia's post.

Patricia was being polite. This actually falls into the category of a bug. You should appreciate that she reported it.

If you don't want to address it, OK. But she is not asking for a workaround and your answer suggesting one is irrelevant.

Who wrote this reply? It couldn't have been Terry!

Steve

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#72610 - Yesterday at 07:21 AM Re: Inactive Vendors [Re: Steve Schwartz]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11738
Loc: Vancouver, BC Canada
Hello Steve,

No, this is not a bug, hiding inactives is not available in any module when the lists are sorted by Name/Description. ~15 years ago, Filters were added and recently Grid Search was added to address requests like this.

Yes, I answered this question!

_________________________

Terry
Softrak Tech Support
_________________________
Regards,
Softrak Tech Support

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#72611 - Yesterday at 09:07 AM Re: Inactive Vendors [Re: Softrak Support]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1204
Loc: Thunder Bay, ON, Canada
My apologies to you, Terry. The explanation makes sense. I didn't think the original response was you. I should've known that we wouldn't get an actual response from anyone else there.

The sensitivity is now extremely heightened with the ridiculous price increases.
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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