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#72044 - 10/11/25 11:01 AM Adagio in the Cloud is throwing a critical error
Yvette Stranger Registered: 05/09/18 Posts: 2 Loc: Alberta, Canada (70.77.211.11)	Oct 11/25 - Help! I unposted and was reposting a journal entry around 11:30am MDT and a critical error occurred and now nothing works in Adagio. "Critical Error: [1317] unknown OS error accessing sequential file." I get a message that I should be able to access the Data Integrity check but when I try it just keeps cycling the critical error message again and I cannot open anything. Update Oct 12/25 - Softrak fixed something so I could run a Data Integrity check but "Rebuild" does not fix the issue. Waiting to hear from support. Edited by Yvette (10/12/25 08:52 AM)
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#72045 - Yesterday at 10:04 AM Re: Adagio in the Cloud is throwing a critical error [Re: Yvette]
Patricia B. Adagio Maestro Registered: 06/26/08 Posts: 1181 Loc: Langley, BC (75.155.237.165)	Hi Yvette: Contact your Adagio dealer. Cloud support is not going to help you with a corrupted database. _________________________ Patricia Balbuena Cotlear AP SMART SUPPORT 236 991 3060
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