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#71571 - 03/27/25 10:43 PM private Server is down
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi @All,

This is to inform you all that some of the clients will be down due to Cloud server Outage from the Cloud vendor side. We will post once the server is up.

We have asked the ETA from the Vendor side and still we haven't got any ETA. We will keep you posted as soon as possible.

Please find the client list Mentioned here.

Caribbean Dispatch Services Ltd

Iron North Limited Partnership

North Spirit Lake Education Auth

Independent First Nations Alliance

Ojibways of Saugeen First Nation

Red Sucker Lake First Nation

Regards,
Dhanush


Edited by Softrak Support (03/28/25 08:14 AM)
_________________________
Regards,
Softrak Tech Support

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#71572 - 03/28/25 07:02 AM Re: private Server is down [Re: Softrak Support]
Jesse_Gilbert Offline
Adagio Maven

Registered: 05/16/17
Posts: 160
Loc: Thunder Bay, ON
Is there an ETA as to the length of the outage? Maintenance during production hours is not going over well with my clients on that list.

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#71573 - 03/28/25 07:32 AM Re: private Server is down [Re: Jesse_Gilbert]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3611
Loc: Toronto ON, Canada
Jesse: I'm thinking that "server maintenance" is a euphemism.


Edited by Bruce Gardner (03/28/25 06:38 PM)
Edit Reason: Correct spelling
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#71574 - 03/28/25 09:38 AM Re: private Server is down [Re: Bruce Gardner]
Jesse_Gilbert Offline
Adagio Maven

Registered: 05/16/17
Posts: 160
Loc: Thunder Bay, ON
I think so as well, half way thru the business day now, server is still down, zero updates. This thread should be updated hourly so these clients are aware of when their businesses can resume accounting operation or if they give up for the day.

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#71576 - 03/28/25 02:09 PM Re: private Server is down [Re: Jesse_Gilbert]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Bruce: I'm thinking euphemism is a euphemism for CYA.

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#71577 - 03/29/25 08:10 AM Re: private Server is down [Re: Steve Schwartz]
Jesse_Gilbert Offline
Adagio Maven

Registered: 05/16/17
Posts: 160
Loc: Thunder Bay, ON
There has yet to be any official communication, but the server appears to be back up if anyone impacted is using this thread.

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#71578 - 03/31/25 02:35 AM Re: private Server is down [Re: Jesse_Gilbert]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi @All,

The server is up and Running fine. Incase if you have any issues in the future, Please get back to us.
_________________________
Regards,
Softrak Tech Support

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