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#71286 - 12/31/24 09:11 AM JC cost batches not retrieved from AP
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 920
Loc: GTA & North America (Remote Su...
AP 9.3C(231130) and JC 9.3A (240429)
We are running a number of companies, but we are now having problems with retrieving data into JC for one of the companies. (The other companies are working properly.)

Payables: We are entering Job Costing entries in AP Invoices.
In JC we select Retrieve Batches > Accounts Payable transactions, and we click the "Proceed" button.
We are prompted: "Are you sure you wish to retrieve AP transactions?"
We click: Yes

Nothing happens - there is no message, and there are no Costs batches.
DIC (Data Integrity Check) in AP and JC come back: No Errors.
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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#71287 - 12/31/24 09:28 AM Re: JC cost batches not retrieved from AP [Re: Samuel Kopstick]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1166
Loc: Thunder Bay, ON, Canada
Hi Samuel,

There is a JC Hotfix that fixed this error for me. JobCost 9.3A (2024-09-10)
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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#71288 - 12/31/24 11:22 AM Re: JC cost batches not retrieved from AP [Re: Dan_Desautels]
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 920
Loc: GTA & North America (Remote Su...
Dan, you are a life saver!
Appreciate your posting this solution. Yes, I downloaded & installed the fix, and all is good now.
Thanks for your help!
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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#71329 - 01/20/25 10:59 AM Re: JC cost batches not retrieved from AP [Re: Samuel Kopstick]
Michael_Arbeau Offline
Adagio Buff

Registered: 12/09/10
Posts: 63
Loc: Sidney, BC Canada
We are experiencing the same issue. How do we go about downloading the fix? Thanks!

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#71330 - 01/20/25 11:11 AM Re: JC cost batches not retrieved from AP [Re: Michael_Arbeau]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1166
Loc: Thunder Bay, ON, Canada
You will need to contact your Adagio consultant since it is only available as a hotfix right now.
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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#71331 - 01/20/25 11:17 AM Re: JC cost batches not retrieved from AP [Re: Dan_Desautels]
Michael_Arbeau Offline
Adagio Buff

Registered: 12/09/10
Posts: 63
Loc: Sidney, BC Canada
Thanks Dan. Samuel Kopstick is our consultant. He will be well-versed in this fix. Lol!! :-)

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#71338 - Yesterday at 11:11 AM Re: JC cost batches not retrieved from AP [Re: Michael_Arbeau]
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 920
Loc: GTA & North America (Remote Su...
It is nice to see that end-users are searching and using the Forum.
All is good now - we applied the fix for the company.

Thanks again for your input, Dan.
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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