Happened to open a specific vendor with invoice and vendor note links and the links appear in the list but I get an error message when trying to open or view the links.
"Error: Sotrage PDF not found (11103) during call to ADocFilerReadW"

I ran an integrity check on DocStore (9.3A-190320) and no errors. Went in DocStore to find the vendor and it had no files linked to the vendor.

I was then able to delete the individual links in the vendor AP and recreate by dragging the files back in. That gave me a bunch of DocStore errors which I was able to rebuild successfully.

I've now found another vendor with a similar issue and am concerned there may be other vendors with broken links that I'm unaware of. These two were more recent entries and can confirm that other recent entries are ok.

1) Can the link be fixed or do I have to manually recreate as I did above?
2) Is there a way to see if there are other vendors with broken links? The longer I wait to fix them the more difficult it will be to find the original PDFs.

Thanks
Karin

Karin:

The Payables v9.3C 211207 Service will likely correct this issue.

Sorry for the delay in responding Douglas.
We installed AP V9.3C 211207 about a month ago and wonder if it might be a "bug" in the install?

I was able to re-create the links from the two vendors I happened upon but concerned there may be others that I don't know about.