We just upgraded a client to Payables V9.3C(211012) (they use EFT V9.3C also) and now when they attempt to print the pre check register they receive the following error:

"Invalid formula name <EFTVendorSelectionStr> - Continue Application"

In the bit of checking I have done on my end there are four pre check reports:
Apprchpw_mc
Apprchpw_sc
Apprchrg_mc
Apprchrg_sc

The one that appears Adagio Payables is using is the last one "Apprchrg_sc" and ironically engough it does not have this formula at all in the report.

So we went and literally took the formula out of the other three to see what would happen for you know what and giggles and the error still appears further suggesting the the last one in the list mentioned is being used yet it does not have the formula.

Any suggestions?

Hi Scott,

Actually, the Pre-check register report APPRCHRG_SC.RPT does have this formula in use. It is used to select vendors that either have EFT enabled or not, a new feature for version 9.3C.

Does this site have a Modified Report saved for this report? If so then it would likely need to be modified again with the new standard report that comes with version 9.3C. Otherwise it could be loading an older report. If the report was printed using sample data and the same error appears, then this could be the culprit. Or that the installation did not complete correctly for some reason - most likely in the dictionary area would be my guess.

This report uses a temporary work file, rather than directly read the data. This adds one more layer of complexity to printing.

If you cannot replicate the same error in sample data in this environment, then the issue is most likely some data condition. In that case, could you please zip up the AP data and upload to us for investigation? And you could also do the same test with a copy of their data in your office to see if the issue is the data or the environment.

Hi Support...crisis averted. Not sure what has happened but we have a couple of other clients with exactly same setup without issue.

So I just copied their Apprchrg_sc file from their Payables directory and all is good now.

What happened looking into.

Thanks for your assistance.