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#63783 - 04/28/20 03:05 PM Reversing Checks Once Cleared
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
Stupid should know this but once checks have been cleared (they are not using the Bank Rec module) and posted you can not go back to reverse them to modify the check dates that were input incorrectly in the first place?

Answer we assume is no but didn't know if anyone had any suggestions or workaround for those dates.

Thanks in advance.
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John Hancock
John W. Hancock & Assoc. Ltd.

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#63785 - 04/28/20 03:11 PM Re: Reversing Checks Once Cleared [Re: JWH]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11547
Loc: Vancouver, BC Canada
Hi, John,

No, you can't reverse an already Cleared cheque. Only Outstanding cheques can be cleared.

You can manually reset up the invoice to be paid again. While you won't be able to use the exact same invoice number, maybe just add an A or something else to make it different. And, you can put a brief comment in the Description indicating what it's being set up again if need be.
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Regards,
Softrak Tech Support

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#63786 - 04/28/20 03:53 PM Re: Reversing Checks Once Cleared [Re: Softrak Support]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
Thanks support. The issue is the checks had the wrong date. So unless GridView RW is going to be used to change these dates (and we are a little hesitant in doing so with the amount of tables we assume are involved) we just wanted to know if there was a workaround.

So what you are saying is to do an Adjustment on the original invoice to put back into the Vendor record and re do the invoice again with the special character? Then we repay the "new" invoices with the correct date?

We would have to check the entries carefully over in G/L but just want to confirm that is where you have us heading?

Thanks again in advance.
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John Hancock
John W. Hancock & Assoc. Ltd.

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#63788 - 04/28/20 06:22 PM Re: Reversing Checks Once Cleared [Re: JWH]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Hi John

With GridView RW, you CAN reverse cleared checks, so long as they still show up in the list of reconciled checks. Just change the setting to Outstanding (and there are a few other fields that need to be reset), and then mark the outstanding check as reversed.

I do it for my clients all of the time.

That's because when you a clear a check in Adagio, it has no accounting ramifications.

If you want, feel free to contact me directly at steve@sschwartzcpa.com, or have your dealer contact me.

Steve

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#63802 - 04/30/20 01:21 PM Re: Reversing Checks Once Cleared [Re: Steve Schwartz]
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
Hi Steve,

Sorry for the late response. With assistance from Bruce all good using GridView. Our worry was multiple tables would be involved and if we missed one we could have a mess on our hands.

Will keep email handy as we are still having a hell of a time with broken Adagio icons with one of our clients.They continually have to reboot there workstation in order for them to appear correctly on the desktop.

Assume it is a Windows 10 thing plus with that specific log on since no one else is having the issue.

Anyways will do some more checking on the forum to see if we can see anything that may help.

Thanks again.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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#63805 - 04/30/20 03:26 PM Re: Reversing Checks Once Cleared [Re: JWH]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi John,

Are they using a roaming profile?
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Andrew Bates

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