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#63407 - 03/19/20 10:06 AM GL Batch Status "Errors"
Holiday Offline
Adagio Guru

Registered: 04/26/07
Posts: 103
Loc: Canada
(24.67.97.200)
Every morning we import data from our reservation software, SMART Hotel, and post it to the GL. However, this morning I noticed after clicking "Listing" on the imported batch, the Status column for it said "Errors." (It may have said that before, but I only noticed after clicking Listing.)
The batch hasn't been posted yet. I checked the data in the batch against our reservation software, and the data appears to be correct. What causes the Status to say Errors?

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#63408 - 03/19/20 10:19 AM Re: GL Batch Status "Errors" [Re: Holiday]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3651
Loc: Toronto ON, Canada
(142.112.185.89)
When a batch containing transactions with errors is posted, those "bad" transactions are placed into a new batch marked "Errors" (maybe an Import process will do the same thing - haven't tested). The most common reasons are a closed Fiscal Period or an invalid GL account code. To diagnose the error, look at the Batch Listing report. The bad transactions will have a number in the right-hand column. That number will correspond to the list of possible problems listed at the bottom of the report.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#63409 - 03/19/20 10:27 AM Re: GL Batch Status "Errors" [Re: Bruce Gardner]
Holiday Offline
Adagio Guru

Registered: 04/26/07
Posts: 103
Loc: Canada
(24.67.97.200)
The whole batch still came in in one batch, with the whole batch labeled Errors. I found the errors on using the Batch Listing though. It was the GL account code, and I'll have to dig into why it imported like that.

Thank you!

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