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#63384 - 03/18/20 08:38 AM EFT V9.3B Addon Not Installing
JWH Offline
John Hancock, CPA

Registered: 07/30/12
Posts: 317
Loc: London, ON
When we go to install the EFT Add On for the Payables upgrade we get the following error:

"The following chosen folder is not write-enabled. P:\Softrak\Addons. Please choose again.

So stupid question this is network user related and they don't have access to this folder for whatever reason obviously?

Thanks in advance.
_________________________
John Hancock
John W. Hancock & Assoc. Ltd.

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#63386 - 03/18/20 09:47 AM Re: EFT V9.3B Addon Not Installing [Re: JWH]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hello John,

Yes, you are right. The Install needs to have rights to update the network location.
_________________________
Regards,
Softrak Tech Support

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#63389 - 03/18/20 11:16 AM Re: EFT V9.3B Addon Not Installing [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
When the drive is mapped with group policy, the Administrator doesn't have access to the mapped drive.
This is not only an issue for Adagio. You need to open a cmd window running as administrator to mapped the P:\ drive or run a batch with the mapping using Run as administrator in order to see the mapped drive.

https://answers.microsoft.com/en-us/wind...9b-e2e62017c519
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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