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#5954 - 05/23/06 05:10 PM Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi All,

I just installed Adagio GL, AP, AR, IC, OE, GV, MC latest versions. All modules are functioning properly except Multicurrency. W/S installation is displaying the following error:

The Report Tables drive for this w/s is set to [X:]. However that drive does not contain current report tables for Adagio multicurrency.

Please check the w/s mappings and if necessary reinstall Multicurrency.
Pressing OK closes installation. Tried to reinstall Multicurrency on the network drive - did not fix the problem.

Please help me with this issue. Thank you
Victor

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#5955 - 05/23/06 05:21 PM Re: Multicurrency w/s install error
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Victor B.,

Adagio is looking for a subdirectory x:\QRASP that contains tables necessary for the management reports in Adagio. For all workstations, the drive "x:" should be the same. \softrak\system\CHKSYS.EXE makes sure that all the report tables are properly installed.

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#5956 - 05/23/06 05:55 PM Re: Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi Andrew,
Thank you for quick reply.
The CHEKSYS shows:
Base directory X:\SOFTRAK
========== Checking 32-bit System Status ==========
--- OK ---
========== Checking 16-bit System Status ==========
(Unable to check 16-bit system - No 16-bit workstation has been installed)
*** NOTE: Report Tables drive for 32-bit products is: [X:].
*** NOTE: No Report Tables drive for 16-bit products.
Adagio Inventory Status:
X:\qrasp\QRTICW80.qrw
Date: [01/19/2006] OK.
X:\qrasp\QRTICZ80.qrw
Date: [02/27/2006] OK.
X:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] OK.
Adagio Ledger Status:
X:\qrasp\QRTALW65.qrw
Date: [03/26/2003] OK.
X:\qrasp\QRTALZ68.qrw
Date: [09/17/2002] OK.
X:\qrasp\QRTALZ80.qrw
Date: [10/22/2003] OK.
Adagio OrderEntry Status:
X:\qrasp\QRTOEW65.qrw
Date: [02/15/2005] OK.
X:\qrasp\QRTOES65.qrw
Date: [09/14/2001] OK.
X:\qrasp\QRTOEZ80.qrw
Date: [04/18/2005] OK.
Adagio Payables Status:
X:\qrasp\QRTAPW68.qrw
Date: [03/17/2006] OK.
X:\qrasp\QRTAPZ80.qrw
Date: [10/05/2005] OK.
X:\qrasp\QRTAPB68.qrw
Date: [07/07/2004] OK.
Adagio Receivables Status:
X:\qrasp\QRTARW10.qrw
Date: [11/19/2004] OK.
X:\qrasp\QRTARB68.qrw
Date: [11/13/2003] OK.
X:\qrasp\QRTARZ80.qrw
Date: [02/21/2005] OK.
. . . . 0 Error(s) Reported.
The X:\QRASP is in right location.
What shoul I check/Do next?

Thank you
Victor

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#5957 - 05/23/06 08:14 PM Re: Multicurrency w/s install error
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4398
Loc: Vancouver, BC
I notice that your chksys report does not say anything about multi-currency. Try re-installing it making sure that you setthe install directory and report directory correctly.

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#5958 - 05/31/06 11:25 AM Re: Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi Douglas,
I reinstalled MC on the server one more time (install directory and report directory were set to X:\
Still can not able to install w/s multicurrency (same error).
What else could be wrong?
Victor

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#5959 - 05/31/06 03:54 PM Re: Multicurrency w/s install error
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
Did you install directly on the server, or from the workstation to the server?
In Chksys, try viewing the session details.
There may be a mismatch between files under \softrak\system\qrasp and the main \Qrasp directory.
_________________________
Kate Spontak
Stief Group
New Jersey, the Garden State

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#5960 - 06/01/06 11:48 AM Re: Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi Kate,
I installed from w/s to the server.
Chksys showes only report I posted May 23.
The X:\QRASP - 207 files (all ACCPAC Plus files + files added by Adagio) , 3.83 MB; X:\SOFTRAK\SYSTEM\QRASP - 46 files, 8 folders (one for each module installed), 367 KB (read only).
Which files should I compare? I think you closest to the True than anyone else including Softrak.
Thank you
Victor

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#5961 - 06/01/06 01:24 PM Re: Multicurrency w/s install error
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11478
Loc: Vancouver, BC Canada
Hi Victor,

As you had posted earlier, CHKSYS determined that the MC tables were current:
X:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] OK.

Indeed there is only one report table and the correct file date is 8/12/2003. The file checking Kate alluded to was for the aforementioned file, and this identical comparison is how CHKSYS knows that the correct tables exist - comparing to that in the X:\softrak\system\qrasp\mc directory.

I am going under the assumption that all Adagio modules are found in the X:\softrak directory.

With all this being said, it appears you have the correct setup. Because you indicated that all other modules are functioning properly, this means the workstation registry is correctly set, and all Crystal reporting files are on your workstation. The only other thing that the workstation setup would do is create a shortcut on the workstation to the MultiCurrency application - X:\softrak\mcwin\mcwin.exe - and a write to the Windows registry. Perhaps you could try creating this shortcut manually and see if this works? Similar report table checking occurs when launching an application, so you may get the same error that you've found with the workstation setup. Or you might get the 'auto-workstation setup', which would probably give you the same mess. But if not, then try printing/previewing one of the reports - currency code list or something else - and if this works then there won't be a need to perform the MultiCurrency workstation setup.

I was able to run wksetup.exe for MultiCurrency, so I don't suspect a faulty program file.

If all of the above still fails, then I would recommend renaming the X:\softrak\mcwin directory and reinstall the application fresh (rather than installing on top of the existing files).
_________________________
Regards,
Softrak Tech Support

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#5962 - 06/01/06 06:08 PM Re: Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi again,

I did everything you recommended:
Checked - all Adagio modules are in the X:\softrak directory;
Created and used new shortcut to X:\softrak\mcwin\mcwin.exe - did not work;
I renamed X:\softrak\mcwin directory and reinstalled Multicurrency - same error
All Adagio completely non-functional without MC
I think some files on Softrak media are not compatible or corrupted (wrong dates, versions, etc,). I already replaced wrong (?) DICT directory due to 1212 error - incorrect path to dictionary.
What else should I do?
Victor

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#5963 - 06/02/06 09:54 AM Re: Multicurrency w/s install error
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi All,
Still have the same problem.....
Is the any differences in installing MC on file server vs server with terminal server active?
Victor

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