#5954 - 05/23/06 05:10 PM
Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi All,
I just installed Adagio GL, AP, AR, IC, OE, GV, MC latest versions. All modules are functioning properly except Multicurrency. W/S installation is displaying the following error:
The Report Tables drive for this w/s is set to [X:]. However that drive does not contain current report tables for Adagio multicurrency.
Please check the w/s mappings and if necessary reinstall Multicurrency. Pressing OK closes installation. Tried to reinstall Multicurrency on the network drive - did not fix the problem.
Please help me with this issue. Thank you Victor
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#5956 - 05/23/06 05:55 PM
Re: Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi Andrew, Thank you for quick reply. The CHEKSYS shows: Base directory X:\SOFTRAK ========== Checking 32-bit System Status ========== --- OK --- ========== Checking 16-bit System Status ========== (Unable to check 16-bit system - No 16-bit workstation has been installed) *** NOTE: Report Tables drive for 32-bit products is: [X:]. *** NOTE: No Report Tables drive for 16-bit products. Adagio Inventory Status: X:\qrasp\QRTICW80.qrw Date: [01/19/2006] OK. X:\qrasp\QRTICZ80.qrw Date: [02/27/2006] OK. X:\qrasp\QRTMCW80.qrw Date: [08/12/2003] OK. Adagio Ledger Status: X:\qrasp\QRTALW65.qrw Date: [03/26/2003] OK. X:\qrasp\QRTALZ68.qrw Date: [09/17/2002] OK. X:\qrasp\QRTALZ80.qrw Date: [10/22/2003] OK. Adagio OrderEntry Status: X:\qrasp\QRTOEW65.qrw Date: [02/15/2005] OK. X:\qrasp\QRTOES65.qrw Date: [09/14/2001] OK. X:\qrasp\QRTOEZ80.qrw Date: [04/18/2005] OK. Adagio Payables Status: X:\qrasp\QRTAPW68.qrw Date: [03/17/2006] OK. X:\qrasp\QRTAPZ80.qrw Date: [10/05/2005] OK. X:\qrasp\QRTAPB68.qrw Date: [07/07/2004] OK. Adagio Receivables Status: X:\qrasp\QRTARW10.qrw Date: [11/19/2004] OK. X:\qrasp\QRTARB68.qrw Date: [11/13/2003] OK. X:\qrasp\QRTARZ80.qrw Date: [02/21/2005] OK. . . . . 0 Error(s) Reported. The X:\QRASP is in right location. What shoul I check/Do next?
Thank you Victor
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#5958 - 05/31/06 11:25 AM
Re: Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi Douglas, I reinstalled MC on the server one more time (install directory and report directory were set to X:\ Still can not able to install w/s multicurrency (same error). What else could be wrong? Victor
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#5959 - 05/31/06 03:54 PM
Re: Multicurrency w/s install error
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Adagio Pro
Registered: 03/23/02
Posts: 10
Loc: New Jersey
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Did you install directly on the server, or from the workstation to the server? In Chksys, try viewing the session details. There may be a mismatch between files under \softrak\system\qrasp and the main \Qrasp directory.
_________________________
Kate Spontak Stief Group New Jersey, the Garden State
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#5960 - 06/01/06 11:48 AM
Re: Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi Kate, I installed from w/s to the server. Chksys showes only report I posted May 23. The X:\QRASP - 207 files (all ACCPAC Plus files + files added by Adagio) , 3.83 MB; X:\SOFTRAK\SYSTEM\QRASP - 46 files, 8 folders (one for each module installed), 367 KB (read only). Which files should I compare? I think you closest to the True than anyone else including Softrak. Thank you Victor
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#5961 - 06/01/06 01:24 PM
Re: Multicurrency w/s install error
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Adagio Action Team
Registered: 03/09/99
Posts: 11478
Loc: Vancouver, BC Canada
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Hi Victor,
As you had posted earlier, CHKSYS determined that the MC tables were current: X:\qrasp\QRTMCW80.qrw Date: [08/12/2003] OK.
Indeed there is only one report table and the correct file date is 8/12/2003. The file checking Kate alluded to was for the aforementioned file, and this identical comparison is how CHKSYS knows that the correct tables exist - comparing to that in the X:\softrak\system\qrasp\mc directory.
I am going under the assumption that all Adagio modules are found in the X:\softrak directory.
With all this being said, it appears you have the correct setup. Because you indicated that all other modules are functioning properly, this means the workstation registry is correctly set, and all Crystal reporting files are on your workstation. The only other thing that the workstation setup would do is create a shortcut on the workstation to the MultiCurrency application - X:\softrak\mcwin\mcwin.exe - and a write to the Windows registry. Perhaps you could try creating this shortcut manually and see if this works? Similar report table checking occurs when launching an application, so you may get the same error that you've found with the workstation setup. Or you might get the 'auto-workstation setup', which would probably give you the same mess. But if not, then try printing/previewing one of the reports - currency code list or something else - and if this works then there won't be a need to perform the MultiCurrency workstation setup.
I was able to run wksetup.exe for MultiCurrency, so I don't suspect a faulty program file.
If all of the above still fails, then I would recommend renaming the X:\softrak\mcwin directory and reinstall the application fresh (rather than installing on top of the existing files).
_________________________
Regards, Softrak Tech Support
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#5962 - 06/01/06 06:08 PM
Re: Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi again,
I did everything you recommended: Checked - all Adagio modules are in the X:\softrak directory; Created and used new shortcut to X:\softrak\mcwin\mcwin.exe - did not work; I renamed X:\softrak\mcwin directory and reinstalled Multicurrency - same error All Adagio completely non-functional without MC I think some files on Softrak media are not compatible or corrupted (wrong dates, versions, etc,). I already replaced wrong (?) DICT directory due to 1212 error - incorrect path to dictionary. What else should I do? Victor
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#5963 - 06/02/06 09:54 AM
Re: Multicurrency w/s install error
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Adagio Scholar
Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
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Hi All, Still have the same problem..... Is the any differences in installing MC on file server vs server with terminal server active? Victor
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