I got this in an email from a client:

For some time, When I try to access the general ledger for any of my companies, a message appears:

“J:\sofrak\ledger\glmnures.rsc. The process cannot access the file because it is used by another process.”

I have to get out of Adagio and then re-enter. Sometimes, I have to do this a few times.

What causes this and how do I stop it from appearing? I have seen this occasionally at other sites but since it was more of a nuisance than a problem, I've never really dealt with it.

Thanks

Steve

Hi Steve,

This thread deals with this issue. https://portal.softrak.com/ubbthreads/ubbthreads.php/topics/58887#Post58887
Like a lot of these login issues, it sounds like AV software.

The two sites have been error free since they've put in the following exclusions:
-program and data folder,
-all processes (ie ledger.exe, payables.exe, etc)
-all xxmnures.rsc files
-all process files, ie: x:\softrak\ledger.exe (in addition to excluding the process itself per above)