I imported a list of order to be invoice and I get a message "Order not set to ready to invoice". How do I set an order ready to invoice?

I do not have inventory, but I set the inventory to allow below 0. Could this be the issue?

Marlon Asuncion

This is a technical question - can you please re-post it in that forum.

And when you re-post, please tell us the module and version (including the release date). I'm guessing it's OrderEntry, but it would be better if you stated it explicitly.

Steve

I'll move the thread.

Andrew, thank you for moving the thread.

Steve, it is Adagio OE 9.3A (180410) and the IC is 9.2A (180512).

Marlon Asuncion

Hi, Marlon,

With respect to your question about how to set an order to be ready to invoice, what is your 'auto-invoice method' set to in the Company Profile?

1. Auto-invoice method: No restriction
2. Skip credit check when auto-invoicing is uncheck
3. Verify Ship Via is uncheck

Marlon Asuncion

Okay, thanks.

Is it possible the order has already been fully invoiced?

Is the order Locked?

Where did the order that the error is being given on come from? eg. was it manually entered, imported, written to OE from another product?

Another thing that I need clarified is:

You originally said, ''I do not have inventory' but later you say that 'I set the inventory to allow below 0' and 'IC is 9.2A (180512)'. What does, 'I do not have inventory' mean to you?

Is there IC data in the OE data set you're referring to or not?

1. No, the order is still open.
2. No, the order is not lock.
3. The orders (EDI Order) are posted using Merchant (by EDISoft)
4. I used inventory module and all items have zero quantity on hand (no inventory). The profile inventory level is set to allow below 0.

5. I use both module Adagio OE and IC.

Marlon Asuncion

Hi, Marlon,

Thank you for the clarification.

What's the specific version information for the EDI Merchant being used to write to the data when it's creating orders?

May I know where I can find the specific version?

My Merchant version is 6.1.15 which was recently worked on by EDISoft to be compatible with Adagio OE 9.3A.

Marlon Asuncion