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#56240 - 02/01/18 03:39 PM Re: Validating the State/Province Field [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Steve: Would it be acceptable to enter the home country once (in the company profile) as I suggested above, so the data entry clerk doesn't have to enter a country (unless it's different)? This is not functionally different than defaulting a country from a CP value, since they have to edit the 10% others anyway.

I will forward on the comments.

It's not me you have to convince, it's R&D.
_________________________
Regards,
Softrak Tech Support

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#56241 - 02/01/18 03:58 PM Re: Validating the State/Province Field [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
I'm assuming you are asking if I'm OK with the system pre-filling the Country field when entering a new vendor, customer, contact, or prospect, I am. Even better would be to make it a required field if the Format Address box is ticked.

Steve

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#56243 - 02/01/18 04:03 PM Re: Validating the State/Province Field [Re: Steve Schwartz]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Actually no, I'm asking if for the purposes of state verification, that the Home Country is used if the customer/contact does not have a country. It doesn't require adding any additional options or fields, just a tweak to an existing function.

I can forward your new suggestion to R&D.
_________________________
Regards,
Softrak Tech Support

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#56245 - 02/01/18 04:10 PM Re: Validating the State/Province Field [Re: Softrak Support]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3501
Loc: Toronto ON, Canada
I agree with Steve. I've never understood why the Country field for a new Vendor doesn't populate from the Company Profile, Since we have the option to suppress the home country on forms, there doesn't seem to be any downside and now we know there's an upside.

Support's idea seems like a reasonable solution for the thousands of Vendors currently without a country assigned.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#56246 - 02/01/18 05:32 PM Re: Validating the State/Province Field [Re: Bruce Gardner]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4322
Loc: Vancouver, BC
Support:

For that matter there are 8 states that start with M. I don't think we need to be too worried about someone accidently entering MN for MB. More likely to be mixed up are states like MI, MO or MS.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#56247 - 02/01/18 05:36 PM Re: Validating the State/Province Field [Re: Douglas Dickie]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Totally understood. My point really was that if someone mistyped a Canadian province for a US state or vice versa by accident, the verification would catch this because it was for the wrong country. We can't prevent or guess at every possible typo.

I'm not trying to rain on the suggestions and comments you all have been making. Just that the more involved the fix and feature is, the less likely it tends to happen.
_________________________
Regards,
Softrak Tech Support

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#57878 - 06/27/18 03:45 PM Re: Validating the State/Province Field [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Receivables 93A will require the Home Country to be non blank if North America Address is selected.
It will validate the State/Prov against the Home Country if it is left blank on the Customer.
_________________________
Regards,
Softrak Tech Support

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#57885 - 06/27/18 05:43 PM Re: Validating the State/Province Field [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
I'm confused. Is the first sentence above talking about Company Profile settings? I hope so. Otherwise the second sentence makes no sense.

Steve

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#57898 - 06/28/18 09:37 AM Re: Validating the State/Province Field [Re: Steve Schwartz]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Yes, if the AR Company Profile setting for 'North American Address?' is selected, the 'Home country' will be required to be non blank.

Adding new Customers will validate the State/Prov against the Home Country if it is left blank on the Customer.
_________________________
Regards,
Softrak Tech Support

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