Hello,

I am getting a window telling me that "Workstation files must be updated" every time I open up AP on one of our users computer. It says:

"The Adagio Payables program has recently been updated. Before running Adagio Payables from this workstation, the necessary files must be updated. This program can guide you through the upgrade process. If you do not want to update the workstation at this time, select No to exit. To update the necessary files and then run Adagio Payables, select Yes."

The program however has not actually been updated as it seems to think. If I choose no, it closes the program. If I choose yes, it takes me through the Adagio Payables Installation process, and then freezes when finished. I have to close it from task manager, and then it comes up with the same "Workstation files must be updated" box when I try to open again. This problem is only occurring on one users computer, the rest of our users are not having any problems.

Hi MWAR,

What version of Payables are you trying to use? Did you just install an upgrade or do anything else to change either Adagio or the workstation?

It may very well be that you installed an upgrade and one or more components for the workstation in fact did not update successfully. Or there is something to do with installation rights to your workstation that did not allow a component to go in correctly. Or various other possibilities. You may want to get in touch with your Adagio consultant for this, as this sort of situation is best resolved with someone able to see what is happening and can investigate your system.